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The world is
changing. The fast pace of our times, an
accelerated economy, limitless opportunity
and changing business modules mean carriers
are rarely lifelong commitments. The lure
of alternate opportunities means shorter
tenure for professionals, managers and
key personnel. Add the changing demographics
to the mix and the future promises a very
tight job market and increasing demand
to find and retain key talent.
The primary
motive for employee turnover is job dissatisfaction.
People leave positions because they feel
unappreciated, unchallenged, and unfulfilled.
In short, that means at management levels
they seek meaning more than money.
One major element
in retaining top talent is communication.
People often either prefer leaving a company
to communicating their concerns to management
at the risk of losing their job, an opportunity
to advance or creating friction in their
environment. The result - when the headhunter
calls it's time to "close the door
and talk."
How Can We
Help?
First: Change is good. As position demands change as individuals grow
it's important to recognize the need to continually challenge your staff.
If people become stagnant and bored they leave. Terminations and resignations
are often permanent solutions to temporary problems.
Employee
Expectations Brief
At the beginning of each new hire, we suggest an "expectations brief." In
as detailed a manner as possible, client and new employee determine short
and long-term goals. We can then measure an individual's satisfaction
based on how expectations match reality.
Employee
Satisfaction Survey
We offer employees a confidential satisfaction survey that allows them
an opportunity to measure job satisfaction. This tool promotes communication
to address dissatisfaction in the workplace in a confidential no-risk
manner that allows companies an opportunity to address issues before
they become permanent.
Employee
Hotline
We are developing an on-line password protected web page for employees
to air concerns or grievances in a confidential forum. We can summarize
or present these concerns in an objective manner that allows management
to consider the problem without compromising the employee.
Conflict
Resolution
We can provide professional guidance in ways to address conflicts using
an objective third party. The goal is to find an equitable workable solution
that does not permanently poison the work environment. Often a better
understanding will emerge, as each side is able to understand and recognize
the needs of one another.
Counteroffer
Counseling
Sometimes the best solution is parting ways. We work with you to determine
if an individual is permanently or temporarily discouraged. Using expectation
briefs and honest communications we can assist in determining when counteroffers
are appropriate. Money is at best a temporary solution. We can help determine
the root causes of a resignation and allow a more amicable parting.
Exit Interviews
We can assist companies in identifying key dissatisfiers in the workplace.
They may signal a need for policy changes or indicate problems in
hiring, management or business practices that promote healthy change.
We can assist…in the workplace by providing exit interview services.
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